Pre Order the Art of Service

"Fred is passionate about his profession and his desire to teach is infectious – what a great tool!" Michel Roux JrLe Gavroche

"People - including many restaurateurs - underestimate the huge impact that service can have on a diner's experience. It's certainly not all about the food. Good, warm service can ensure regular customers (any restaurant's Holy Grail), and bad indifferent service can send people away in droves. Fred Sirieix's unique, intriguing and involving new board game allows senior management to instill the very best practices into every staff member, with humour and integrity. Any restaurant with ambition should invest in one - it will repay itself many times over with a happy, loyal clientele."
Marina O'LoughlinRestaurant critic and travel writer